Shipping and delivery
Order today and the bag is with you within 7 to 10 days. Here is how it works:
- 1You order
An order confirmation arrives by email straight away.
- 2We send it
We process orders Monday to Friday. A tracking number arrives by email as soon as the parcel is on its way.
- 3It arrives with your post
Delivered to your address with the regular post. No pickup point, no waiting in for a courier.
What does delivery cost?
Standard delivery, anywhere in the United Kingdom.
Standard delivery is on us.
The exact delivery charge is always shown at checkout before you pay.
Nothing to pay at the door
If it is late, or if it goes missing
We will deliver within 30 days of your order at the very latest. If we miss that, you can give us a further reasonable period in writing, and if we miss that too you can end the contract and we will refund everything you have paid.
Your parcel stays our responsibility until it is physically in your hands, or in the hands of someone you have named. If it is lost or damaged on the way to you, that is ours to put right. Email info@vokshus.com with your order number and we will send a replacement or refund you.
Track your parcel
Paste the tracking number from your email and follow the parcel all the way to your door.